U.S. Navy first. Then the manufacturing floor. Then 13 years building an IT company that operates the way production businesses actually need IT to work. No long contracts. No surprise fees. No vanishing after the sale. Just a team that shows up and keeps your operation running. From Broken Bow, Nebraska. For clients coast to coast.
Travis started in the U.S. Navy as a network administrator. That's where the standard got set. Not SLA language in a contract. Real accountability. Mission-critical systems that have to work because the alternative isn't an option.
After the Navy, he couldn't get an IT job without a degree. So he did what made sense: went to work on a manufacturing floor and got the degree at the same time. While earning it, he was living it. Standing next to the people whose day stops the moment technology fails. That experience is worth more than any certification on the wall.
He started EZ IT before anyone handed him an IT Director title. Built the business first. Earned the credibility. The IT Director role came while EZ IT was already running. In 2019 he left it behind to go full-time into the company he'd already built. Today EZ IT is a team of 12, serving production-driven businesses coast to coast on month-to-month terms.
"I built EZ IT because I'd seen the MSP industry from both sides. Long contracts that protect the provider. Surprise fees for normal business changes. Vendors who vanish after the sale. None of that was acceptable."
EZ IT is built on one premise: service is earned every month. Or you move on. That's not a tagline. It's the operating model. It's why we've never needed a long-term contract to keep a client, and why we've never been fired.
Every person on the EZ IT team operates under the same premise Travis built the company on. Fast response, clear communication, and accountability that doesn't disappear after the contract is signed. Because there is no contract.
Most people hear "Broken Bow, Nebraska" and assume we're a local shop. Our clients in California, Colorado, and New Hampshire made the same assumption. Then they hired us anyway. Now they don't think about it at all.
Modern IT doesn't require a local office. It requires a team that responds fast, knows your environment, and owns the problem start to finish. We do that from here. The overhead savings of operating out of rural Nebraska go directly into service quality and pricing. You're not paying for our downtown lease.
We support clients across time zones, multi-site operations, remote teams, and cross-border personnel. Geography hasn't been a barrier once. If you're the right fit, the zip code won't matter.
We commit to excellence for our customers and our employees. Everything we do, we take the time to ensure it is done correctly, aptly, and with excellence. Our customers won't have to wonder if something was only completed halfway or incorrectly.
Everything we have we always owe to someone else. Nothing in this world happens without helping someone else. We express this gratitude to our team and our clients because without both we are nothing.
Water is a constant that always changes and evolves, but at its core remains the same. With persistence, water can erode any obstruction in its path. Likewise, we continue to grow, adapt, and evolve while keeping true to our source.
Month-to-month means we're accountable every single month. Contracts exist because providers expect service to decline. We don't need them because ours doesn't.
Admin access available to you anytime. Full documentation. Credentials in a client-accessible vault. No gatekeeping. No technical hostage risk. Ever.
MFA, migrations, infrastructure upgrades, included. Project fees are a markup model. We don't use it. Your monthly cost is your monthly cost.
Every tech decision starts with one question: does this protect your operation or create friction in it? IT should enable your business. Not the other way around.
5-30 minute average response. Tracked, reported, and accountable. Not a promise on a brochure. A number we show you every month.
Consistent technicians who know your environment. No explain-it-again-to-a-new-tech. No ticket queues. A team that owns your account start to finish.
15 minutes. No pitch. Just an honest conversation about where your IT stands and whether EZ IT is the right fit.