Privacy Policy

At EZ IT Solutions, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our services, website, and communication channels (including SMS). By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing details, and other identifiers you voluntarily provide.

Technical Information: IP address, device information, browser type, and usage data when you interact with our website or services.

Service Information: Records of your interactions with EZ IT Solutions, including support requests, service usage, and communications.

2. How We Use Your Information

We use the information we collect to:

Provide and improve our IT services.

Communicate with you regarding updates, transactions, or support.

Send promotional or informational messages (with your consent).

Ensure security, detect fraud, and comply with legal obligations.

3. SMS/Text Messaging

If you opt into SMS communications, you consent to receive promotional, transactional, and informational messages. You may opt out at any time by replying with “STOP” or “UNSUBSCRIBE.” Service-related messages may still be sent even if you opt out of promotional content.

4. How We Share Your Information

We do not sell your personal information. We may share information only in the following cases:

Service Providers: With trusted partners who assist in delivering our services (e.g., hosting, billing, communications).

Legal Compliance: When required by law or to protect rights, safety, or property.

Business Transfers: If EZ IT Solutions undergoes a merger, acquisition, or sale of assets.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no system or transmission is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

You may:

Request access to the information we hold about you.

Request corrections or updates to your personal data.

Request deletion of your personal data, subject to legal and contractual obligations.

8. Children’s Privacy

Our services are not directed toward individuals under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised “Last Updated” date. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

EZ IT Solutions
Email: [email protected]
Phone: 308.872.1535